Salons
AI Receptionist for Salons
AI chat receptionist on your booking link.
Lumi answers customer questions and takes booking requests for you, 24/7.
Try Lumi completely free for 14 days. No credit card, no payment details, and no charges during your trial.
Interactive demo
Try Lumi
Ask Lumi a question and see how it helps customers get answers and request appointments.
Glow Velvet Salon is a demonstration business, an example, not a real customer. Interactive demo. No real appointment will be created.
Interactive demo. No real appointment will be created
Demo business
Glow Velvet Salon
Opening hours
- Monday–Friday
- 9:00 AM–6:00 PM
- Saturday
- 9:00 AM–4:00 PM
- Sunday
- Closed
Services: tap to book
Demo prices are shown in USD. With Lumi, each business can choose its own currency in business settings, so customers see prices in the currency that business uses.
Our team
- SarahHair Stylist
- JessicaHair Stylist
- MiaNail Technician
Chat with Lumi
AI receptionist · usually replies instantly
Your Appointment
Request a demo appointment in the chat to see how customers track, message, reschedule and cancel.
- Spend less time answering repetitive customer questions
- Reduce missed booking opportunities
- Let customers get answers and request appointments without waiting for a staff member
- Give customers accurate information based on your real availability
How Lumi works
Set up once. Share your link. Lumi handles the rest.
Step 1
Set up your business
Add your services, prices, opening hours, staff, skills and schedules to Lumi.
Step 2
Go to the AI Desk and turn Lumi on
Open the AI Desk in your dashboard and switch Lumi on. Add your staff members so they can start working.
Step 3
Copy your Lumi booking link
Once your business is set up, copy your customer booking link directly from your dashboard.
Step 4
Send it to your customers
Share your Lumi booking link wherever your customers already find you, your website, social media, email or messages.
Step 5
Let Lumi handle the booking
Customers can ask questions, see your services and prices, check real availability and request appointments. Lumi uses your business rules, staff skills, schedules, existing appointments and availability to find suitable booking options.
Step 6
Keep customers informed
Customers can check their appointment status and see whether their booking request is still pending or has been approved.
Booking requestedPending approvalApprovedStep 7
See exactly what your customers see
From your dashboard, you can open the customer page anytime to see the booking experience your customers use.
You stay in control: every request is approved by you.
Set up once. Share your link. Lumi handles the rest.
Why it matters
Why a generic booking chatbot isn't enough
A salon often has several stylists with different skills, working hours and availability. A simple chatbot may know that your salon offers colour or extensions, but not whether a stylist who does that service is actually free at the time a customer wants. Lumi checks both before offering a time.
- Answers questions about your services and prices
- Takes appointment requests through your Lumi booking link
- Knows which stylists can perform each service
- Considers each stylist's schedule and availability
- Accounts for staff breaks and time off
- Avoids pairing a customer with a stylist who can't do the service
- Offers other suitable options when a time is unavailable
- Lets customers reschedule or cancel appointments
- Lets customers check their appointment status
Built for salons
One AI receptionist for the way your salon works.
Lumi works with the services, people and schedules you configure for your salon.
Services and prices
Give customers accurate information about the salon services and prices you offer.
Stylist skills
Match each request with a stylist who is set up to perform that service.
Individual schedules
Check each stylist's working hours, breaks and time off before offering a time.
Real availability
Consider existing appointments and the full service duration for every request.
Appointment changes
Let customers request a different time or cancel from the same booking experience.
Lumi works around your services, people and time.
Plans
A part-time receptionist costs $1,500+/month. Lumi works 24/7 from $29.
Give customers a place to ask questions and request appointments while Lumi works with the information you set for your business.
Questions? Email us at support@lumireceptionist.com. We respond within 24 hours.
Solo
For owners working alone.
$29 /month
- 1 staff member
- AI receptionist on your booking link
- Services, prices, hours and FAQs
- Appointment requests, rescheduling and cancellations
- Customer notifications
- Up to 250 AI conversations/month
Team
For small teams of 2-5.
$69 /month
- Everything in Solo
- Up to 5 staff
- Staff skills, schedules and automatic matching
- Conflict-safe scheduling
- Up to 800 AI conversations/month
Business
For larger teams.
$120 /month
- Everything in Team
- Unlimited staff
- Up to 2,000 AI conversations/month (fair use)
- Priority support
Across all plans: 14-day free trial with full access, no card required · Cancel any time
Launch offer
First 20 customers: Solo for $19/month, locked in for life.
Create your account during the launch window and your Solo price stays $19/month for as long as the subscription stays active.
Claim the launch offerQuestions
Frequently asked questions
- What is an AI receptionist for a salon?
- It's an assistant that answers customer questions and handles appointment requests for your salon. Lumi works from the services, prices, stylists, hours and availability you set up, so answers reflect how your salon actually runs.
- Can Lumi tell customers which services are available?
- Yes. Lumi answers using the services and prices you add, and checks whether a qualified stylist is available at the time the customer asks for.
- Can Lumi work with multiple stylists?
- Yes. You add each staff member with their own schedule and the services they can perform, and Lumi considers all of them when handling a request.
- Can Lumi consider stylist skills and schedules?
- Yes. Lumi only offers a stylist who can perform the requested service, and accounts for their working hours, breaks, time off and existing appointments.
- Can customers reschedule or cancel appointments?
- Yes. Customers can request a reschedule, cancel, or check the status of their appointment from your Lumi booking link. Reschedule requests are sent to you for approval.
- Do customers need to install an app?
- No. Customers open your Lumi booking link in their web browser.
- Do customers need a credit card to start the Lumi trial?
- No. The 14-day free trial needs no credit card and no payment details. After the trial, plans start at $29/month.