AI appointment scheduling
AI Appointment Scheduling for Small Businesses
AI chat receptionist on your booking link.
Lumi answers customer questions and takes booking requests for you, 24/7.
Try Lumi completely free for 14 days. No credit card, no payment details, and no charges during your trial.
Interactive demo
Try Lumi
Ask Lumi a question and see how it helps customers get answers and request appointments.
Glow Velvet Salon is a demonstration business, an example, not a real customer. Interactive demo. No real appointment will be created.
Interactive demo. No real appointment will be created
Demo business
Glow Velvet Salon
Opening hours
- Monday–Friday
- 9:00 AM–6:00 PM
- Saturday
- 9:00 AM–4:00 PM
- Sunday
- Closed
Services: tap to book
Demo prices are shown in USD. With Lumi, each business can choose its own currency in business settings, so customers see prices in the currency that business uses.
Our team
- SarahHair Stylist
- JessicaHair Stylist
- MiaNail Technician
Chat with Lumi
AI receptionist · usually replies instantly
Your Appointment
Request a demo appointment in the chat to see how customers track, message, reschedule and cancel.
- Spend less time answering repetitive customer questions
- Reduce missed booking opportunities
- Let customers get answers and request appointments without waiting for a staff member
- Give customers accurate information based on your real availability
How Lumi works
Set up once. Share your link. Lumi handles the rest.
Step 1
Set up your business
Add your services, prices, opening hours, staff, skills and schedules to Lumi.
Step 2
Go to the AI Desk and turn Lumi on
Open the AI Desk in your dashboard and switch Lumi on. Add your staff members so they can start working.
Step 3
Copy your Lumi booking link
Once your business is set up, copy your customer booking link directly from your dashboard.
Step 4
Send it to your customers
Share your Lumi booking link wherever your customers already find you, your website, social media, email or messages.
Step 5
Let Lumi handle the booking
Customers can ask questions, see your services and prices, check real availability and request appointments. Lumi uses your business rules, staff skills, schedules, existing appointments and availability to find suitable booking options.
Step 6
Keep customers informed
Customers can check their appointment status and see whether their booking request is still pending or has been approved.
Booking requestedPending approvalApprovedStep 7
See exactly what your customers see
From your dashboard, you can open the customer page anytime to see the booking experience your customers use.
You stay in control: every request is approved by you.
Set up once. Share your link. Lumi handles the rest.
Business-aware intelligence
Basic scheduling vs. Lumi
Basic scheduling may show an available calendar slot. Lumi goes further:
- Considers the requested service
- Considers which staff can provide that service
- Considers staff schedules and availability
- Considers breaks, time off and existing appointments
- Uses the full appointment duration when checking availability
- Offers alternatives when a time can't be accommodated
What customers can do
Everything in one booking link
Handle customer questions
Lumi answers questions about services, prices and opening hours.
Request appointments
Customers request a time; Lumi checks it against real availability first.
Reschedule appointments
Customers ask for a new time, and the business approves or declines it.
Cancel appointments
Customers can cancel from the "Your Appointment" section.
Track appointment status
Customers see whether their appointment is pending, confirmed, declined or cancelled.
Lumi works around your services, people and time.
Plans
A part-time receptionist costs $1,500+/month. Lumi works 24/7 from $29.
Give customers a place to ask questions and request appointments while Lumi works with the information you set for your business.
Questions? Email us at support@lumireceptionist.com. We respond within 24 hours.
Solo
For owners working alone.
$29 /month
- 1 staff member
- AI receptionist on your booking link
- Services, prices, hours and FAQs
- Appointment requests, rescheduling and cancellations
- Customer notifications
- Up to 250 AI conversations/month
Team
For small teams of 2-5.
$69 /month
- Everything in Solo
- Up to 5 staff
- Staff skills, schedules and automatic matching
- Conflict-safe scheduling
- Up to 800 AI conversations/month
Business
For larger teams.
$120 /month
- Everything in Team
- Unlimited staff
- Up to 2,000 AI conversations/month (fair use)
- Priority support
Across all plans: 14-day free trial with full access, no card required · Cancel any time
Launch offer
First 20 customers: Solo for $19/month, locked in for life.
Create your account during the launch window and your Solo price stays $19/month for as long as the subscription stays active.
Claim the launch offerQuestions
Frequently asked questions
- How is Lumi different from a basic scheduling tool?
- A basic tool may show an empty calendar slot. Lumi also checks the requested service, which staff can provide it, their schedules, breaks, time off, existing appointments and the full appointment duration.
- What happens if the requested time doesn't work?
- Lumi explains why and offers other suitable times when a qualified staff member is available.
- Are appointments confirmed automatically?
- Requests are sent to the business, which approves them. Customers can track the status from the "Your Appointment" section of the booking link.
- Can customers reschedule or cancel?
- Yes. Customers can request a reschedule or cancel from their booking link. Their original appointment stays booked until a reschedule is approved.
- Do I need a credit card to start?
- No. The 14-day free trial needs no credit card and no payment details. After the trial, plans start at $29/month.