Home service businesses
AI Receptionist for Home Service Businesses
AI chat receptionist on your booking link.
Lumi answers customer questions and takes booking requests for you, 24/7.
Try Lumi completely free for 14 days. No credit card, no payment details, and no charges during your trial.
Interactive demo
Try Lumi
Ask Lumi a question and see how it helps customers get answers and request appointments.
Glow Velvet Salon is a demonstration business, an example, not a real customer. Interactive demo. No real appointment will be created.
Interactive demo. No real appointment will be created
Demo business
Glow Velvet Salon
Opening hours
- Monday–Friday
- 9:00 AM–6:00 PM
- Saturday
- 9:00 AM–4:00 PM
- Sunday
- Closed
Services: tap to book
Demo prices are shown in USD. With Lumi, each business can choose its own currency in business settings, so customers see prices in the currency that business uses.
Our team
- SarahHair Stylist
- JessicaHair Stylist
- MiaNail Technician
Chat with Lumi
AI receptionist · usually replies instantly
Your Appointment
Request a demo appointment in the chat to see how customers track, message, reschedule and cancel.
- Spend less time answering repetitive customer questions
- Reduce missed booking opportunities
- Let customers get answers and request appointments without waiting for a staff member
- Give customers accurate information based on your real availability
How Lumi works
Set up once. Share your link. Lumi handles the rest.
Step 1
Set up your business
Add your services, prices, opening hours, staff, skills and schedules to Lumi.
Step 2
Go to the AI Desk and turn Lumi on
Open the AI Desk in your dashboard and switch Lumi on. Add your staff members so they can start working.
Step 3
Copy your Lumi booking link
Once your business is set up, copy your customer booking link directly from your dashboard.
Step 4
Send it to your customers
Share your Lumi booking link wherever your customers already find you, your website, social media, email or messages.
Step 5
Let Lumi handle the booking
Customers can ask questions, see your services and prices, check real availability and request appointments. Lumi uses your business rules, staff skills, schedules, existing appointments and availability to find suitable booking options.
Step 6
Keep customers informed
Customers can check their appointment status and see whether their booking request is still pending or has been approved.
Booking requestedPending approvalApprovedStep 7
See exactly what your customers see
From your dashboard, you can open the customer page anytime to see the booking experience your customers use.
You stay in control: every request is approved by you.
Set up once. Share your link. Lumi handles the rest.
Accurate answers
Don't let a generic chatbot guess whether you're available.
A generic chatbot can say you offer a service without knowing whether anyone qualified is free. Lumi checks who can do the job and when they're actually available before offering a time.
- Your service information
- Pricing you configure
- Staff skills
- Staff schedules
- Breaks and time off
- Existing appointments
- Real availability
- Appointment requests, rescheduling and cancellation
- Appointment status for customers
Lumi doesn't guess. It knows.
Examples
Home service businesses that may benefit
These are examples, not special integrations. Lumi works the same way for any appointment-based service business.
Cleaning
Handle questions and requests for the cleaning services your team offers.
Landscaping
Let customers request visits based on which crew members are available.
HVAC
Match requests to technicians set up to perform the service.
Pest control
Answer service and price questions and take appointment requests.
Other service businesses
Any business with services, staff and schedules can use the same setup.
Lumi works around your services, people and time.
Plans
A part-time receptionist costs $1,500+/month. Lumi works 24/7 from $29.
Give customers a place to ask questions and request appointments while Lumi works with the information you set for your business.
Questions? Email us at support@lumireceptionist.com. We respond within 24 hours.
Solo
For owners working alone.
$29 /month
- 1 staff member
- AI receptionist on your booking link
- Services, prices, hours and FAQs
- Appointment requests, rescheduling and cancellations
- Customer notifications
- Up to 250 AI conversations/month
Team
For small teams of 2-5.
$69 /month
- Everything in Solo
- Up to 5 staff
- Staff skills, schedules and automatic matching
- Conflict-safe scheduling
- Up to 800 AI conversations/month
Business
For larger teams.
$120 /month
- Everything in Team
- Unlimited staff
- Up to 2,000 AI conversations/month (fair use)
- Priority support
Across all plans: 14-day free trial with full access, no card required · Cancel any time
Launch offer
First 20 customers: Solo for $19/month, locked in for life.
Create your account during the launch window and your Solo price stays $19/month for as long as the subscription stays active.
Claim the launch offerQuestions
Frequently asked questions
- Which home service businesses can use Lumi?
- Appointment-based businesses such as cleaning, landscaping, HVAC and pest control can use Lumi. It works from the services, staff and schedules you set up; it doesn't include industry-specific integrations.
- How does Lumi know whether we're available?
- Lumi checks staff skills, working hours, breaks, time off and existing appointments for the full service duration before offering a time.
- Does Lumi show my prices?
- Lumi shares the prices you configure for each service. It doesn't create custom quotes.
- Can customers reschedule, cancel or check status?
- Yes. From your Lumi booking link, customers can request a reschedule, cancel, or check their appointment status.
- Do customers need to install anything?
- No. Your Lumi booking link opens in any web browser.
- Do I need a credit card to start the trial?
- No. The 14-day free trial needs no credit card and no payment details. After the trial, plans start at $29/month.